We've collected some frequently asked questions from our wonderful guests and answered them for you. If you can't find the answers below then please give us a call.
If you need more information about one of our hotels or services, have feedback to share or just want to chat something through in more detail, we're here to help.
A guide to a GuestHouse stay - Bringing the dog
Canine friends - welcome! 🐾We`re not just dog-friendly, we`re dog-loving people at GuestHouse. They`ll be spoilt just as much for their very own special stay. We have bespoke @ivyandduke beds and pillows ready in room at check-in, along with a toy and treats 💛
There are a few things to note when booking your stay if you`re thinking of bringing your pup. Not all our rooms are suitable (safety plus tail-wagging space!) and there are a few good-to-knows too. You`ll be able to find all the details for each hotel on our website but you can always give us a call too 📞
So next time you`re thinking of booking a holiday but don`t want to leave them behind...you don`t have to 😉
Image 1-2 - @moosethecockapoo_ and in our bespoke @ivyandduke bed
Image 3 - @_little.mellow
Image 4 - @_dancarroll
Image 5 - Our No. 124 resident dog Darla
Image 6 - Kobe @alixkey_
Image 7 - Bailey @photonyaa
More good news 🏆
No. 15 Bath has been crowned `Best Hotel` in the Muddy Stilettos Awards, Somerset, Dorset and Bristol region. A huge congratulations to our fabulous team 👏🏻
@muddydorsetsomerset @muddystilettos
Turn that `wish-you-were-here` feeling into `it`s-good-to-be-here` feeling 😉
We`re giving you a couple of reasons to come back for an early summer getaway! ☀️
Book one of our Large Guest Rooms with a Sea View or higher at Brighton or Margate or a Large Guest Room or higher at Bath or York from Sunday to Thursday and we’ll throw in a few extra goodies to make your stay even sweeter:
- A welcome cocktail each - because every stay should start with a cheers! 🥂
- Our much-better-than-my-usual GuestHouse breakfast each morning 🍽️
- £30 spa credit per night to spend on any treatment that helps you unwind 🫧
Quick escape, a relaxing reset, or just some well-deserved sunshine and downtime? Use PROMO CODE: LIFESSUITE to make it happen. Book your stay before Sunday, 1st June!
Welcome to the Coach House at No. 15 Bath 💛
Behind the main buildings, you’ll find our castle-esque Coach House. There are Guest Rooms and Large Guest Rooms across two floors, some facing the main building, others facing Henrietta Park and it has its own pantry too.
With its separation from the main hotel, it makes for a great hideaway and hangout for a multi-generational family stay or a larger group gathering! From nana and granddad down to the littles ones, there’s a place for you...
A sensational 22 degrees celsius, an incredible crowd and sips and bites until sunset. Still buzzing from celebrating the launch of The Terrace by @pearlycowbrighton earlier this week!
Terrace season is officially here. Who’ll be joining us? First come, first served!
Delighted to be included in the @tripadvisor 2025 Travellers’ Choice Awards. No. 1 York has been awarded with a Best of the Best Hotel accolade, which celebrates the highest level of excellence in travel and is only awarded to the top 1% of hotels worldwide!
Not to be left out, No. 15 Bath and No. 42 Margate have both secured Travellers’ Choice Awards marking them within the top 10% of properties globally on Tripadvisor.
It’s always been about creating a stay that makes you feel as comfortable as being at home, touches that leave you feeling extra-special and memories that you’ll hold onto fondly.
We’re incredibly proud of our teams for all that they do and are always thrilled to read your wonderful reviews of our hotels, spas, bars and @pearlycowuk
Your second home. Thank you for your support and for taking the time to write your reviews 💛
A very special day celebrating Allie and Chewie, captured by @tomcawdronphotography 💍🥂
Find out more about saying `i do` with the backdrop of the big blue on our website or to talk wedding planning at any other of our hotels!
Bottle the scent of GuestHouse and take it home! Introducing our signature scent by @oastandrye 💛
You`ll now find candles and reed diffusers across all of our hotels and we`ll scent your room before you arrive so that our signature scent will welcome you as soon as you walk-in 🕯️
Scents are a great memory trigger, so we hope it will remind you of the special staycation you booked last season, the time you decided to work from ours instead of home or that evening where you and your friends met at our bar to catch up over cocktails.... 🍸
If you`re interested in buying the candles or room spray, just let our team know!
Top notes: oudh, rose, geranium, jasmine,
Middle notes: cedarwood, sandalwood,
Base notes: amber, vetiver, vanilla, musk
Summer starts now at Margate 🌊
Beat the summer rush or get a head start on your getaways... ☀️
Let us open the doors for you to our Lookout Suites.
- Sea view ✔️
- Private pantry ✔️
- Rolltop baths ✔️
- Four poster beds ✔️
Pretty suite right? 😉
📍 No. 42 Margate
We hope your Easter weekend is as joyous as this sweet stay from @ellen_frg with us at No. 1, York! 🐣🐰🍫
Take the weight off your shoulders 🤍
We’re bringing you a step closer to sinking into serenity with 25% off ALL treatments until 23rd May at No. 15 Bath 🫧
Step into our soothing spa at No. 15 Bath by GuestHouse hotels for solo spa escapes and bespoke treatments for two. Enjoy luxurious quality time side-by-side as we ease aches, pains and discomforts or tackle your concerns with a tailored facial that cleanses, antioxidises, treats and glows ✨
For the ultimate luxury, our signature is the Copper Room. Begin with a soak in our opulent Copper Bath, followed by a back, neck and shoulder massage. After that choose between a eucalyptus-infused foot massage or a deeply relaxing facial, finished with a dreamy scalp massage 🧖🏻♀️🧖🏻
Using only organic and sustainably sourced ingredients, our skilled therapists await to listen to your needs. And if you know someone else who’s in need of restoration, send them our way and we’ll take care of them 🙌🏻
(Weekday treatments only, must be booked online. Full T&Cs on website)
Checking into Room 22 - Large Guest Room at No. 1, York 🗝️
Like your space? After an extra-comfy super-king-size bed there`s still room for kid’s and dog’s bedding. Prefer to twin? That`s possible too. And most of our Large Guest Rooms have a bathroom with bath & a shower over the top or a bath with separate shower.
A guide to a GuestHouse stay - Read all about it 🗞️
If you`ve stayed with us at one of our hotels you`ll have discovered a copy in your room and in some of our public spaces. And if you haven`t stayed with us well...you can read our digital version on our website!
Inside you`ll find the latest on what we`ve been working on and upcoming, some inspiration about the cities and towns we`re in, a little about the people we work with and always a few pages of something special too. New editions come out seasonally and they make a rather good prop for photos too 😉
Keep your eyes peeled for the next edition coming out soon!
Image 1 @tabithamy1
Images 2-3 @_livmadeline
Image 4 @elena.ulybinaa
Image 5-6 @caressmd
Image 7 @houseofbebu
The Rooftop Bar at No. 42 Margate... opening on Friday for the summer season! ☀️🌊
Can you believe that this spot is only 1.5hrs from London?!
We know you’ve been itching to get back up for a taste of Mediterranean Margate and with the teaser of summer we’ve been getting recently, we just had to bring back rooftop season 🙌🏻
Here’s a reminder of drinks, views and sunset-catching from the rooftop last year 🌅
P.S you don’t have to be staying at the hotel to join us!
We’re over hibernating now that the sun’s out! Meet us at No. 15 for the prettiest brunch on the prettiest table in the prettiest corner ✨
A very lovely corner that greets our guests the moment they enter No. 124, Brighton
How much do you love @bob_and_eve`s beautiful tufted piece?! 🧡
Our very first wedding at No. 124 Brighton and what a beautiful one it was 💍 Thank you to Rob and Rachael for choosing us to be part of their magical day. This will be a very special memory for all of us! 💐
Photography - @devlinphotos
Flowers - @katelangdaleflorist
Cake - @beemaybaker
If you`d like to plan your big day with us too, please get in touch with us and we`d love to see what we can do!
Dropping our Easter plans below! Come join us
- Pop in for Easter treats at No. 15, Bath
- Getting ready to welcome the little ones
- Head to @pearlycowyork, @pearlycowmargate and @pearlycowbrighton for a Sunday Roast.
- Cocktails in the bar, it`s a long weekend after all!
A Gift Guide for Her 💌
Whoever you`re celebrating this Mother`s Day, we`ve got something to spoil, indulge and brighten their day
Browse stress-melting spa treatments and beautiful afternoon teas, blissful getaways to the sea or a delicious roast around the table. Wherever and however they choose to spend their precious `me` time, we`ll be sure to make it special.
And if you want to hand over the choice, our gift vouchers make for delightful gifts for those near, or far. Psst...there`s also 30% off with our tempting Heavenly Spa Day and Utterly Heavenly Spa Day for one - the perfect Spa treat!
