All accommodation rates quoted (unless otherwise stated) include VAT at the current rate, and service. We ask that all reservations are confirmed with a credit/debit card.
Standard Bookings:
You will have made your booking having selected one of four cancellation policies:
Flexible, pay on departure
No payment will be taken from the card at the booking stage, it simply acts as a guarantee. This booking may be cancelled prior to 2pm 2 days prior to arrival without charge. In the event of a late cancellation or non-arrival, full payment will be taken from the card used to guarantee your booking, otherwise payment can be made when you depart.
Advance purchase
Advance Purchase Rates offer a discount on the Flexible Rate, but they require a minimum advance booking period and full pre-payment at the time of purchase. Bookings made on these rates cannot be changed, transferred, or refunded at any time.
7-day Flexi Advance Purchase
The hotel reserves the right to take full prepayment at any point before your arrival. You must cancel your booking by 2pm local time, 7 days prior to your arrival to receive a full refund. If you cancel within 7 days prior to arrival your booking will be non-refundable.
We aim to have your room available for 3pm, so if you are planning on arriving early and making the most of your time in the city, you are very welcome to leave your luggage with us and we’ll make sure it gets to your room when ready.
Our Here for Christmas and Here for New Years Package Policies:
Guarantee Policy
A 25% non-refundable deposit is required at the time of booking with full pre-payment required by 1st December. Any bookings cancelled before this date will result in the initial deposit being retained.
Cancellation Policy
Free cancellation up to 2:00 PM 24 days before arrival. Reservations must be cancelled by 2pm 24 days prior to arrival to avoid a penalty of 100% of the full stay including tax. No show charge is 100% of the full stay including tax.
Irrespective of the cancellation policy you choose when making your booking, we recommend travel insurance in case of any unforeseen circumstances.
Group Bookings:
Please note that bookings of six or more rooms, whether booked together or separately, are classified as a Group and are subject to our Group Terms & Conditions of business, which differ from our publicly available terms. Please contact our reservations team for further details.
Parking
We have a very limited amount of on-site parking at our hotels:
No.1, York - Parking must be pre-booked prior to arrival. Parking in one of the spaces in the hotel car park at the rear is charged at £25 per car, per night.
No.15, Bath - Parking must be pre-booked prior to arrival. Parking in one of the spaces in the hotel car park (just off Henrietta Mews), is charged at £25 per car, per night.
No.42, Margate - Parking must be pre-booked prior to arrival. Parking in one of the spaces in the hotel car park (the first left on New Street), is charged at £20 per car, per night.
American Express (charges may apply) and all major credit cards are accepted. Cash and cheques are accepted at No.15, Bath.
Families
We welcome children of all ages and families can be accommodated in a selection of our bedrooms. A range of our bedrooms also include sofa beds and cots can be provided on request.
Pets
Well-behaved dogs are very welcome to stay overnight with their owners and also join them in the Bar (we are sorry, but they are not able to join you the Restaurant). There is a charge of £25 per dog per night, and they can stay with you in all of our bedrooms except Small Guest Rooms. Please read our full Pet Policy here.
A guide to a GuestHouse stay - Pantry raids
A 24/7, help-yourself pantry - yes, you read that right! We thought this would be a memorable way to make your stay that little bit more fun and delicious. It always delights our guests, children and adults alike. Pick up a baked good, packet of crisps, some nostalgic sweets or a drink from the fridge. See you for a midnight run? 👀🍬🍿
When the sun comes out for @evelynchengx at No. 15, Bath! Thank you for this beautiful capture of a morning in our Pulteney Room ✨
There’s just under a fortnight left to book our springtime staycation offer! So if you’ve got your eye on a staycation at No. 15, Bath or No. 124, Brighton, hit the book button on your browser and seal the deal before 31st March. Stay with us for 2 nights and we’ll make it a blooming lovely time with £100 credit for you to spend on whatever you want!
We found someone else who loves the sea as much as we do! 😉🐾🌊 Swipe for @moosethecockapoo_`s adventures at No. 124, Brighton with @lifestooshorttosayno
- Cuddles with mum in our new home
- I found the treats!
- Took a rest in this comfy @ivyandduke bed
- More people watching and wishing I could go for a swim
- I could get used to this
- Checked out some more spaces around the hotel
- Can we stay at No. 124, Brighton forever?
Planning a trip to York? Save this post for ideas on where to go and what to see! 🔖
Iconic places:
- York Minster - Step inside one of the world’s most breathtaking cathedrals and admire the architecture and magnificent Medieval stained-glass. If you’re feeling up to it, you can climb 275 steps for a panoramic view of the city!
- @theshamblesyork - This enchanting historic street is one of the best preserved Medieval streets and also rumoured to be the inspiration behind Diagon Alley in Harry Potter. Don’t forget to wander the market too
- Clifford’s Tower - Once built by William the Conqueror and then rebuilt by Henry III in the 13th century, this is now the largest remaining building of northern England’s greatest medieval royal fortress, York Castle
- City Walls - Take a walk along the 3.4km long preserved Medieval town walls
- @yorkmuseumgardens - Yorkshire Museum is home to some of Europe’s best archeological and geological finds and the 10 acre beautiful listed botanical garden is rich in wildlife and plant species. A picnic hotspot in warmer months too!
- @Nationalrailwaymuseum - York railway station became the largest station in the world when it opened in 1877. Discover all about its rich transport history on your trip
- @Bettys - A visit to York couldn’t miss out mentioning this iconic traditional tea room
Other things to do
- @yorkghostmerchants - With over 600 handmade ghosts to choose from, this shop turns York haunted history into a fun little souvenir.
- @theshopthatmustnotbenamed - A must for Harry Potter fans!
- @Minstergatebookshop - Browse 5 floors of antiquarian and second-hand books
- @Yorktheatreroyal - See what’s on and be part of it
If you’re keen to learn and see more, add @yorkcastlemuseum, @Fairfax_House, York Army Museum, @YorkArtGallery and @JorvikViking Centre to your list
Food and drink
- @heppnibakeri - Pick up a scrumptious treat and coffee from this cosy bakery, a favourite amongst locals.
- @potionscauldron - Step inside to discover magical potions and sip their famous butter beer
- Gin and chocolate are also a huge part of York’s history. Head to @york_gin and @yorkschocstory to find out more
Incredibly proud and lucky to have so many wonderful women working across all departments at GuestHouse. This International Women’s Day (and every day) we celebrate the incredible women who make us who we are...just a few of who you can see here ✨
Whether it’s making you feel at home from the moment you walk into our hotels, helping you organise that very special event at ours or making sure you’re happy and well fed, we couldn’t be without you! 💛
#IWD2025 #bath #brighton #york #margate #ukstaycation #uktravel #boutiquehotels #prettyhotels | International Women’s Day
To the one you call mum 💌
Celebrating every kind of mother means celebrating in many different ways. Giving them time to log off and enjoy their very own me-time, indulging in Afternoon Tea, relaxing with a Spa treatment or simply everyone sat round the table for brunch or Sunday Lunch, however you choose to celebrate, we’ll make it special 💛
Thank you @elena_impieri for this sweet capture of you and your little one enjoying breakfast in bed at No. 42, Margate!
A guide to a GuestHouse stay - Spin those records
Crosley record players - one in every single room. Whether it`s something to break the silence or set the mood for a secret boogie behind the door, the music is what you make of it! We pop a couple of vinyls in your room to get you started but you`re always welcome to browse more in our libraries. We love a good tune and hope you`ll enjoy our music taste too 🎶
@chaptersofshau
@evelynchengx
@styleandmakaroni
@eli_radu
@charlottebland
@charlotte.sje
It`s National Bartender Day! We know we`re very lucky to have such an incredibly skilled team at each of our hotels crafting, mixing and serving delicious concoctions. Pop in for a drink, chat to our team and you might leave having learnt something cool, or with a new go-to order in your back pocket 🍸🍹🌶️
Swipe to the end for a look at our exclusive menu in partnership with @altostequila, available at No. 124 and @pearlycowbrighton until 3rd March
Pandan and Pineapple Margarita - Olmeca Altos Tequila, Aluna Tropica, Triple Sec, Lime
Los Altos Sling - Olmeca Altos Tequila, Maraschino, Dom Benedictine, Burnt Pineapple Syrup, Soda
Spicy Tommy - Olmeca Altos Tequila, Spiced Agave, Lime
We gave you a sneak peek into The Hideout Suite at No. 124, Brighton but now it’s time to show you our gorgeous private copper hot tub in The Hideout Suite! Soak in the luxurious tub in your very own way, whether it’s with a glass of bubbles, a book or some relaxing music 🎶
There’s an open-air courtyard plus a rainforest French shower and bath in the bathroom too - it has it all! Can you picture yourself here? 🫧👀 Staycation is in sight…
A guide to a GuestHouse stay - Luggage pick up
Ever noticed one of our cargo bikes at the hotels or around in the city or town? 👀 We’ve always said that a staycation begins the moment you step off the train and wouldn’t it be nice if you didn’t have a suitcase to drag or bags that weighed you down? So that’s where we step in! 🧳
For all guests who book a stay with us, we offer complimentary luggage pick-up to do just this. Tell us where you’re coming from and what time you’ll arrive at Bath Spa, York, Margate or Brighton station and we’ll be there to meet you. We’ll pop your bags into our GuestHouse bikes and drop them back off at the hotel, so you’re free to roam bag-free 🚲
Like the sound of exploring from the get-go?
Some moments from our wedding showcases we held a few weeks ago! 💍
If you’ve got your eye on planning something special with us, drop us an email! We’d love to be part of your celebrations
No.42 showcase:
Florist - @thedarlingbudsofwade
Photographer - @tomcawdronphotography
No.124 showcase:
Florist - @doveandmyrtle
Photographer - @andykerrphotography
Cake maker - @bunston_bakes
No.1 showcase
Florist - @bellebloomseventsflorist
Photographer - @paulhawkettphotography
No. 124 Brighton’s luxurious new Hideout Suite is here 👋🏻
Right on the seafront, guests can enter through two private entrances. You’ll sleep sweetly on our extra comfortable super-king bed and always have first pick with your very own personal pantry. There’s a separate lounge space which houses your record player, library of vinyls and books and a sofa that doubles up as an extra bed. There’s space for the little ones to play, furry friends to join along and grown-ups to put their feet up 💛
And we had to give a special mention to the exclusive Copper hot tub in the open-air courtyard. A rainforest drench shower, a gorgeous bath and a private hot tub - The Hideout Suite has it all.
Pretty suite right?! All yours and ready to be stayed in for your next seaside retreat now 🌊🐚
A guide to a GuestHouse stay - Coffee & Tea station
Let us introduce you to our doll`s houses and beach huts! Inside you`ll find your kettle, coffee and tea, ready for you to brew that morning wake-up call, mid-afternoon cosy cuppa or a pre-sleep wind-down. Are you team doll`s house or beach hut?! 💛
With us for Valentine`s or booked in for a later date? 💘
💌 There`s grand and then there`s Great Pulteney Street. And here`s where you`ll find our listed Georgian building hiding some of the dreamiest rooms you may have laid your eyes on. Step inside for dreamy sash windows, opulent chandeliers and romantic interiors. No.15 is one five star stay for sure!
🐚 For a secret city escape with spectacular sea views, No.124 is the one to fall for. Enjoy a taste of seaside nostalgia or cosy up in the comfort of your room. Come downstairs for an evening cocktail to celebrate the occasion
🫖 No.1 York is number one! Discover why we`re the best hotel in York, according to the Conde Nast Traveller Awards and also as voted by TripAdvisor, with your someone special. If you`re already booked in or want to add an extra touch to make the stay sweeter, Afternoon Tea in the Marmalade Lounge is sure to surprise and delight. Or there`s Afternoon Sea at @pearlycowyork for a savoury take on the traditional affair...
🌊 For something straight out of a movie, think romantic walks on the beach, a record player and vinyls, and a few treats from the pantry for movie time, No.42 is the perfect escape for two.
🫧 Whether you`re staying at the hotel or just looking to book in some time down in our Spas, you`re all welcome to book a treatment with us, solo or side-by-side. Swap stress and stiffness for relaxation and glow. And if you want to let them make the choice, keep the options open with our GuestHouse gift vouchers! We`re almost fully booked at all of our hotels so if you`re keen for a Valentine`s getaway, be quick to book!
Extend the sea... 🖊️🌊
Our postcards at No. 124 feature some iconic spots in Brighton captured by @jackfromafar and our postcards at No. 42 are designed by @themargateschool graduate @samcandesign
