We've collected questions specifically related to our Regency townhouse in York. Any questions you have on checking in, bringing the dog, The Spa and our dinning spaces should be answered here.
Or, for any Marketing, PR or Influencer requests please contact marketing@guesthousehotels.co.uk
I like my bedroom nice and cool; do you have aircon in the rooms?
Yes, we have several rooms that have air conditioning. Just mention this when you book your room and we’ll make sure, where possible, to allocate you to a room that has air conditioning.
I want to come and stay with the whole family; do you offer spare cots or beds for children?
Yes our Large Guest rooms and Bootham Suites can accommodate an extra bed, whilst our Clifton Suite has a double sofa bed. Most of our rooms can also accommodate a cot. We also have a selection of interconnecting bedrooms which are perfect for families. Just let us know what you need upon booking, and we will do our best to accommodate based on availability.
How much do you charge for children to stay?
Children aged 0-3 stay for free
Children aged 4-11 are charged at £25 per night including breakfast
Children aged 12-16 are charged at £35 per night including breakfast
An extra bed for anyone over 17 is charged at £50 per night
How do I make sure I book a bedroom with a bath?
A selection of our bedrooms have baths so please make sure to request one when you make a reservation and we will do all we can to allocate you a room with a bath. If you require a walk-in shower please let the team know.
What in room amenities do you have?
All of our rooms have Nespresso coffee machines, kettles (with tea, coffee, hot chocolate and water), irons and ironing boards, a Crosley vinyl record player, a Roberts radio and TV with Chromecast.
What time is check in/check out?
Check-in is 3.00pm and Check-out is 11am (or 12pm if you're a GuestBest member)
Can you store my luggage?
We most certainly can! We can store luggage if you arrive early for your room, and we can store it if you want to go and explore the city on departure day too.
Do you allow Dogs in the hotel? And what are the rules?
We’re a dog-loving family so you are more than welcome to bring your four-legged friend along . We charge £25 per stay per dog. We allow dogs in all rooms (except our Small Guest Rooms as they just don’t have the tail-wagging space). We don’t allow dogs in the restaurant, but you can dine in The Bar or Marmalade Lounge with your four-legged-friend.
How far is the walk to town?
All our hotels are situated close to the centre of town. Its just under a 10-minute walk to The York Minster, The City Walls and the centre of town.
How far is the hotel from the train station?
We’re just a scenic 10-minute, River-Ouse-crossing jaunt from York train station. You can enjoy the views on your walk without a care in the world by booking our luggage pick up bike. We’ll meet you off your train, give you a map (and a brolly if it’s raining) and whisk your bags back to the hotel on our trusty bike. Speak to reservations to book a luggage pickup – no1.reservations@guesthousehotels.co.uk
Do you have a garden or terrace?
We have a terrace at the front of the hotel where you can have drinks or dine throughout the day. We also have The Museum Gardens right on our doorstep if you need a bit of greenery!
Do you have electric charging points in the car park?
Yes! But just a limited number so please let us know if you need one when booking your stay.
Can non-residents use The Bar, Restaurant and Spa?
Yes, we are more than just a hotel, we love to welcome our neighbours and visitors to the city for drinks, food or a bit of relaxation in The Spa. Call the team on 01904 644744 to book.
What is there to do around the hotel?
York is a city filled with so many things to see and do and we’re so lucky to be based in a city that has something for everyone! We have curated a list of the things we love to do here.
Do you have disabled car parking?
We have a private car park to the rear of the hotel that can be pre-booked for £25 a night. We can have ramps in place for you upon arrival.
Do you have accessible rooms?
One of our Large Guest Rooms on the ground floor of the hotel has been modified. The width of the bedroom door is 71cm, the bathroom door width is 75cm and the bed is 65cm high from the floor. It has a walk in shower and can also take a cot. Please do call our team on 01904 644744 to discuss your specific requirements.
Do you have disabled access across the entirety of the hotel?
Yes our hotel, Restaurants and Spas are all fully accessible which includes a lift to all bedroom floors.
Is there parking available at the hotel?
Yes, we have a private car park at the rear of the hotel. This is charged at £25 per night Monday to Thursday and £30 per night Friday to Sunday and has limited space so we would recommend reserving a spot when you book. Alternative car parks within walking distance include Marygate Car Park or Bootham Row (unfortunately there is no free parking within walking distance of the hotel!). Please email to request space stating your name, stay dates and car registration number.
Do you have electric charging points in the car park?
Not currently but we are looking at getting these installed.
Can non-residents use the car park when visiting The Bar, Restaurant and Spa?
We do have a small car park to the rear, but the spaces are often reserved for overnight guests. The good news is, there are plenty of car parks nearby including Marygate Car Park (YO30 7DT) and Bootham Row Car Park (YO30 7DU)
Do you have a restaurant at the hotel?
Yes, Pearly Cow, the new concept restaurant that resides within No.1, York serves only the very best produce from the surrounding land and sea.
Are there plant-based/veggie options on the menu at Pearly Cow, York?
Yes, we cater for people with all dietary choices and restrictions just let your server know if there isn’t anything on the menu that quite suits your needs, and our chefs will whip something up!
Can I come and work from the hotel?
Yes, we have plenty of laptop friendly areas in the bar and the Marmalade lounge. It’s the perfect place to set up all day and enjoy a few coffees, lunch, free Wi-Fi and maybe even a cheeky drink after work!
Can I park my car in the car park whilst I dine at Pearly Cow, York?
We do have a small car park to the rear, but the spaces are often booked out by our residence. The good news is, there are plenty of car parks nearby like Marygate Car Park (YO30 7DT) and Bootham Row Car Park (YO30 7DU)
I want to book a lunch / dinner x 8 but the booking engine won’t let me.
For larger bookings we require you to book directly, please call 01904 644744 or make an event enquiry here, and we can make a booking as required.
What times/days do you serve food?
Breakfast:
Monday – Friday 07:00-10:00
Saturday – Sunday (including Bank Holidays) 08:00-10:30
Lunch: Saturday and Sunday only 12:00 -15:00
Sunday Lunch: 12:30-15:30
Dinner: 17:30-21:00
Afternoon Tea: 12:30 - 17:00
Can you cater for private functions/meetings/weddings?
Absolutely! Pearly Cow has a private dining room that can host up to 14 for a special event and is ideal for informal meeting. For larger numbers or if you’d like to book the Private Dining room please submit an enquiry here.
How many people can you cater for for a private event?
Our restaurant, Pearly Cow and it's private dining room combined can host approx. 50 for a sit down meal, we can also host more informal standing events for larger numbers up to 100.
How far is the hotel from York registry office?
It’s just up the road! A short 5 minutes walk from the hotel.
Do you have a license to host a wedding ceremony?
Sadly, we aren’t not set up to host wedding ceremonies but can absolutely host you for your reception drinks or dinner before or after.
Can I hire the entire hotel for a private event?
We're always open to hearing more about plans for larger events. Subject to availability and dependent on requirements, of course. Please make an enquiry here to get the ball rolling.
Do you need to pre-book a spa treatment?
We would always recommend pre-booking to avoid disappointment, but we sometimes have availability on the day, so please always ask.
Where is the spa? And what are the opening times?
Our Spa is located on the lower ground floor and we have a separate entrance at the rear of the hotel. Opening hours are Monday - Sunday from 10:30am until 6:30 pm
Do you do beauty treatments in the spa?
All of our treatments are mood-boosting massages and facials. We don’t offer any beauty therapies on site, but we can recommend the best salons to go to in York. Just ask!
Does the spa have a sauna/pool/steam room etc?
We don’t have a sauna, hot tub or swimming pool on site.
Soaking up the last of the summer sun in Brighton ☀️🌊
What a summer we’ve had! Thank you to all who joined us
GUESTS WHO...
dine alfresco
host fabulous events
enjoy a quiet moment after exploring
say cheers to cocktails with a view
Which guest are you?
Every September Bath turns Regency for ten days of dances, talks and costumed promenades!
Jane Austen Festival 2026 - Friday 11th - Sunday 20th September
The world`s largest, longest-running Austen festival, don`t miss The Grand Regency Costumed Promenade. Setting off at 11am on 12th September from the Royal Crescent, via George Street, and finishing on Great Pulteney Street - home to our hotspot, No. 15, everyone is welcome
Read all about it in the Guest Insider on our website!
Promenade photos by @visitbathuk
National Dog Day! Celebrating some of our four legged friends and their visits
@beccapearsonstyle at York
@life_with_haz - at Brighton
@travisnuneshair - at Margate
@moosethecockapoo_ - at Bath
@m.mdogwalking74 - at York
@joy_hung_ - at Margate
Darla - at Brighton
@albert_thecavapoo - at Margate
Bring your team together your away days and corporate meeting
Enquire through our website about spaces at Bath, York, Margate and Brighton
Morning read, beach read or a before-bedtime read. You`ll find things to see and do, what`s new and some of our favourite moments in our very own GuestHouse newspaper 🗞️
Some lovely guest snaps by:
@natalyavukovic
@bethxlouisexx
@birdandbloomuk
Your own secret door into the main hotel, a separate lounge, private pantry and a copper hot tub
This is a stay in The Hideout Suite at No. 124 Brighton. Yours for the long weekend if you’re looking for a little luxury
Aperitivo launches tomorrow at @thebar_at_no15bath
You choose your cocktails and the kitchen will send out generous plates from the bar menu - nothing fixed, nothing fussy, just whatever`s looking its best that day. The more cocktails you order, the more plates you get, complimentary
6-9pm every Friday
Autumn: Two offers to make it yours 🍂
A weekend away that feels less like an overnight stop and more like a proper exhale 🧳
Scroll for details on The Autumn Treat and The `ber Month Break offers
Whether you`re the kind of person who books on a whim or plans ahead, autumn`s better at ours
Late Summer in Bath...
Summer Lates at @theromanbaths - until 31st Aug
- And on Fridays and Saturdays there`ll be vinyl DJs and on Sunday, live acoustic sessions showcasing a mix of established artists and emerging talent
@theatreroyalbath1805 - The Spy who came in from the Cold - until 22nd Aug
- The novel by John le Carré - the undisputed master of the modern spy genre - is brought to life in a thrilling stage adaptation
Beyond Impressionism: Printmaking from Manet to Picasso - until 13th Sep
- An exhibition celebrating the resurgence of printmaking from the mid-19th century onward, bringing together prints by key artists of the movement including Édouard Manet, Pierre Bonnard, Henri de Toulouse-Lautrec, and Pablo Picasso
@Bathrugby Season Launch - 31st Aug
- They`re kicking off the new season on the Rec (right opposite No. 15) with a free-to-attend Fan Village celebration. Open to everyone!
An Audience with Lucy Worsley at The Forum - 1st September
- Beloved historian and bestselling author, who spent 20 years working as Chief Curator in some of Britain`s most marvellous palaces, Lucy will take you behind the scenes and into the history of the royal residences she came to know so well
Bath Foodies Festival - 4th - 6th September
- Royal Victoria Park will host a celebratory finale to Summer with chef demonstrations, street food, drinks and live music
The American Museum - all Summer
- Home to American stories, decorative arts, folk art and textiles, special exhibitions and acres of wildlife-friendly beautiful gardens. The museum is marking 250 years since the signing of the Declaration of Independence
Enjoy afternoon tea in @thepumproomrestaurant - daily
- Take a seat under the chandelier and savour a delicious afternoon tea to the sounds of the Pump Room Trio and the resident pianist
What were once the library and the drawing room when these townhouse buildings were aristocratic homes, are now our Bootham Suites at No. 1 York
Scroll to enter the room
Ruby and Chris brought their cool to No. 124 Brighton 💍
📸: @meghanhopephotog
Check-in series #11
No. 124 Brighton - Large Guest Room with Sea View and Lookout Suite
On the first floor you’ll find two Lookout Suites with floor-to-ceiling French windows, leading onto balconies and stretching out to sea. If you want to enjoy panoramic views but from the comfort of your bed, there’s our other very lovely sea view room category. Both have bespoke super-king beds so you can drift off to the sound of the waves in the comfiest of settings 🌊
There`s a lot happening at Margate, take your pick 🌊
🏆 Fancy a game of @spikeball on the beach? You`ll find a set in each Lookout Suite and we`ve got some in reception you`re welcome to borrow. May the best team win
🍨Insider scoop. There`s a 12 scoop ice cream flight by @morellisgelato at @pearlycowmargate. Now that`s summer by the sea
🍔 For team savoury, you`ll want to put Burger Night in your diary. £15 burger and fries every Wednesday. Or £20 for steak and fries every Thursday
🍽️ And it wouldn`t be summer without a barbecue! No need to book. @pearlycowmargate will be grilling all sorts of delicious eats on our @biggreenegg on Mondays and Tuesdays
Summer in the city of York is to see York at its most vibrant, historic and wonder-filled! Whilst you’re here, we`ve picked some things for you to get up 📝
Perfect for: History lovers
Until 10th August - York Georgian Festival brings 18th-century York to life with citywide talks, tours, performances and hands-on workshops.
Perfect for: Music lovers
13th and 20th August - York Minster Organ Recitals returns with six acclaimed musicians performing spectacular music beneath the cathedral’s soaring vaults
15th August - Candlelight: Vivaldi`s Four Seasons. An enchanting and essential experience for any fan of classical music, be it your first time or your fiftieth
Perfect for: Couples and groups
19th - 22nd August - Ebor festival - This four-day festival at York Race Course stages three Group 1 races as well as the prestigious Ebor Handicap on Saturday, 22nd August that lends its name to the meeting - sporting excellence, fashion, and York’s most famous races
Perfect for: Kenny Thomas fans
28th August - See Kenny Thomas at The Grand Opera House, one of the UK’s most successful singers of his generation, having had two Top 10 albums and eight Top 40 hit singles over his thirty-year-plus career
Perfect for: Families
The Watchers of York: Sculpture Trail
Full of character, humour, and mystery, discover 12 hand painted sculptures dotted across the city.
Perfect for: Seekers of grandeur
Visit Castle Howard
A 35 minute drive from No. 1, Castle Howard is a magnificent 18th-century stately home set within 1,000 acres of breathtaking parkland, lakes, and ornamental gardens
Perfect for: Active visitors
Walk the City Walls | daily from 8am
At 3.4 km long, the beautifully preserved walls are the longest medieval town walls in England
Perfect for: Thrill Seekers
Ghost Walk around York
Join an atmospheric evening of history, mystery and haunted corners, led by storytellers who bring York’s most chilling tales to life
About Saturday... Brighton Pride 🌈
A sold-out day of sun, sparkles, singing and sea views. @MichaelMarouli brought the house down and DJ @coops.png kept the vibes up, all with the parade passing right in front of us
Thank you to everyone who joined us and made it so unforgettable 💛
Details in Brighton...
Life buoys, postcards from the past and an old fairground sign along the bedroom corridors
Disco ball and giant fan at reception
Spinning Helter Skelter and a boat in The Bar
Art, everywhere
What`s on in Margate
🌈 Margate Pride (Aug 8): A vibrant LGBTQ+ celebration with a parade, performances, art, and parties across town. Celebrate with a drink up on The Rooftop Bar and food at @pearlycowmargate
🎤 Wicked: For Good ‘Sing-a-long’: An outdoor movie experience at Margate’s Oval Bandstand & Lawns with popcorn and a communal atmosphere
🎨TEARS Final Show: @Tracey_Emin_Artist_Residency culminates at @TKEstudios, showcasing diverse contemporary works from the current cohort of resident artists
🎶 Live Music at @Dreamlandmargate: Catch Nile Rodgers & Chic (Aug 21) and Bastille (Aug 22)
🖼️ See what`s on at @Turnercontemporary
🛍️ Plenty of great independent shops to browse and bring something home
🌊 Enjoy the warmth of the golden sand and a refreshing dip in the waters
Standout serve of the season at No. 15 Bath
The Biscotti Espresso Martini - Rich, velvety and made for slow sipping
An indulgent take on the classic, blending vodka, Kahlúa, amaretto and fresh espresso with notes of Biscoff, caramel and warming nutmeg. To finish, we top it with our homemade No. 15 biscotti
And Sunday-Thursday, between 8-9pm, it`s our House Hour which means all cocktails for £8
