What's in these terms?
These terms tell you the rules for using our website https://guesthousehotels.co.uk (our website).
Who we are and how to contact us
https://guesthousehotels.co.uk is a website operated by Guest Holdings Ltd ("We"). We are a limited company registered in England and Wales under company number 11416150 and have our registered office at Harwood House, 43 Harwood Road, London, SW6 4QP. Our VAT number is 316 9245 94.
To contact us, please email info@guesthousehotels.co.uk.
By using our website you accept these terms
By using our website, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our website.
We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you
These terms of use refer to the following additional terms, which also apply to your use of our website:
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.
We may make changes to our website
We may update and change our website from time to time to reflect changes to our users' needs and our business priorities.
We may suspend or withdraw our website
Our website is made available free of charge.
We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@guesthousehotels.co.uk.
How you may use material on our website
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.
You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Do not rely on information on this website
The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.
We are not responsible for websites we link to
Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those websites or resources.
User-generated content is not approved by us
If our website includes information and materials uploaded by other users of the website, including to bulletin boards and chat rooms, this information and these materials have not been verified or approved by us. The views expressed by other users on our website do not represent our views or values.
How to complain about content uploaded by other users
If you wish to complain about content uploaded by other users, please email us at info@guesthousehotels.co.uk.
Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
If you are a business user:
If you are a consumer user:
How we may use your personal information
We will only use your personal information as set out in our privacy policy.
Uploading content to our website
Whenever you make use of a feature that allows you to upload content to our website, or to make contact with other users of our website, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our website a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving us to use material you upload.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our website constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our website if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
You are solely responsible for securing and backing up your content.
Rights you are giving us to use material you upload
When you upload or post content to our website, you grant us the following rights to use that content:
We are not responsible for viruses and you must not introduce them
We do not guarantee that our website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
Rules about linking to our website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our website in any website that is not owned by you.
Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to link to or make any use of content on our website other than that set out above, please contact info@guesthousehotels.co.uk.
Which country's laws apply to any disputes?
If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
Our trade mark is registered
is a UK registered trade mark of Guest Holdings Ltd. You are not permitted to use it without our approval, unless it is part of material you are using as permitted under How you may use material on our website above.
A guide to a GuestHouse stay - Pantry raids
A 24/7, help-yourself pantry - yes, you read that right! We thought this would be a memorable way to make your stay that little bit more fun and delicious. It always delights our guests, children and adults alike. Pick up a baked good, packet of crisps, some nostalgic sweets or a drink from the fridge. See you for a midnight run? 👀🍬🍿
When the sun comes out for @evelynchengx at No. 15, Bath! Thank you for this beautiful capture of a morning in our Pulteney Room ✨
There’s just under a fortnight left to book our springtime staycation offer! So if you’ve got your eye on a staycation at No. 15, Bath or No. 124, Brighton, hit the book button on your browser and seal the deal before 31st March. Stay with us for 2 nights and we’ll make it a blooming lovely time with £100 credit for you to spend on whatever you want!
We found someone else who loves the sea as much as we do! 😉🐾🌊 Swipe for @moosethecockapoo_`s adventures at No. 124, Brighton with @lifestooshorttosayno
- Cuddles with mum in our new home
- I found the treats!
- Took a rest in this comfy @ivyandduke bed
- More people watching and wishing I could go for a swim
- I could get used to this
- Checked out some more spaces around the hotel
- Can we stay at No. 124, Brighton forever?
Planning a trip to York? Save this post for ideas on where to go and what to see! 🔖
Iconic places:
- York Minster - Step inside one of the world’s most breathtaking cathedrals and admire the architecture and magnificent Medieval stained-glass. If you’re feeling up to it, you can climb 275 steps for a panoramic view of the city!
- @theshamblesyork - This enchanting historic street is one of the best preserved Medieval streets and also rumoured to be the inspiration behind Diagon Alley in Harry Potter. Don’t forget to wander the market too
- Clifford’s Tower - Once built by William the Conqueror and then rebuilt by Henry III in the 13th century, this is now the largest remaining building of northern England’s greatest medieval royal fortress, York Castle
- City Walls - Take a walk along the 3.4km long preserved Medieval town walls
- @yorkmuseumgardens - Yorkshire Museum is home to some of Europe’s best archeological and geological finds and the 10 acre beautiful listed botanical garden is rich in wildlife and plant species. A picnic hotspot in warmer months too!
- @Nationalrailwaymuseum - York railway station became the largest station in the world when it opened in 1877. Discover all about its rich transport history on your trip
- @Bettys - A visit to York couldn’t miss out mentioning this iconic traditional tea room
Other things to do
- @yorkghostmerchants - With over 600 handmade ghosts to choose from, this shop turns York haunted history into a fun little souvenir.
- @theshopthatmustnotbenamed - A must for Harry Potter fans!
- @Minstergatebookshop - Browse 5 floors of antiquarian and second-hand books
- @Yorktheatreroyal - See what’s on and be part of it
If you’re keen to learn and see more, add @yorkcastlemuseum, @Fairfax_House, York Army Museum, @YorkArtGallery and @JorvikViking Centre to your list
Food and drink
- @heppnibakeri - Pick up a scrumptious treat and coffee from this cosy bakery, a favourite amongst locals.
- @potionscauldron - Step inside to discover magical potions and sip their famous butter beer
- Gin and chocolate are also a huge part of York’s history. Head to @york_gin and @yorkschocstory to find out more
Incredibly proud and lucky to have so many wonderful women working across all departments at GuestHouse. This International Women’s Day (and every day) we celebrate the incredible women who make us who we are...just a few of who you can see here ✨
Whether it’s making you feel at home from the moment you walk into our hotels, helping you organise that very special event at ours or making sure you’re happy and well fed, we couldn’t be without you! 💛
#IWD2025 #bath #brighton #york #margate #ukstaycation #uktravel #boutiquehotels #prettyhotels | International Women’s Day
To the one you call mum 💌
Celebrating every kind of mother means celebrating in many different ways. Giving them time to log off and enjoy their very own me-time, indulging in Afternoon Tea, relaxing with a Spa treatment or simply everyone sat round the table for brunch or Sunday Lunch, however you choose to celebrate, we’ll make it special 💛
Thank you @elena_impieri for this sweet capture of you and your little one enjoying breakfast in bed at No. 42, Margate!
A guide to a GuestHouse stay - Spin those records
Crosley record players - one in every single room. Whether it`s something to break the silence or set the mood for a secret boogie behind the door, the music is what you make of it! We pop a couple of vinyls in your room to get you started but you`re always welcome to browse more in our libraries. We love a good tune and hope you`ll enjoy our music taste too 🎶
@chaptersofshau
@evelynchengx
@styleandmakaroni
@eli_radu
@charlottebland
@charlotte.sje
It`s National Bartender Day! We know we`re very lucky to have such an incredibly skilled team at each of our hotels crafting, mixing and serving delicious concoctions. Pop in for a drink, chat to our team and you might leave having learnt something cool, or with a new go-to order in your back pocket 🍸🍹🌶️
Swipe to the end for a look at our exclusive menu in partnership with @altostequila, available at No. 124 and @pearlycowbrighton until 3rd March
Pandan and Pineapple Margarita - Olmeca Altos Tequila, Aluna Tropica, Triple Sec, Lime
Los Altos Sling - Olmeca Altos Tequila, Maraschino, Dom Benedictine, Burnt Pineapple Syrup, Soda
Spicy Tommy - Olmeca Altos Tequila, Spiced Agave, Lime
We gave you a sneak peek into The Hideout Suite at No. 124, Brighton but now it’s time to show you our gorgeous private copper hot tub in The Hideout Suite! Soak in the luxurious tub in your very own way, whether it’s with a glass of bubbles, a book or some relaxing music 🎶
There’s an open-air courtyard plus a rainforest French shower and bath in the bathroom too - it has it all! Can you picture yourself here? 🫧👀 Staycation is in sight…
A guide to a GuestHouse stay - Luggage pick up
Ever noticed one of our cargo bikes at the hotels or around in the city or town? 👀 We’ve always said that a staycation begins the moment you step off the train and wouldn’t it be nice if you didn’t have a suitcase to drag or bags that weighed you down? So that’s where we step in! 🧳
For all guests who book a stay with us, we offer complimentary luggage pick-up to do just this. Tell us where you’re coming from and what time you’ll arrive at Bath Spa, York, Margate or Brighton station and we’ll be there to meet you. We’ll pop your bags into our GuestHouse bikes and drop them back off at the hotel, so you’re free to roam bag-free 🚲
Like the sound of exploring from the get-go?
Some moments from our wedding showcases we held a few weeks ago! 💍
If you’ve got your eye on planning something special with us, drop us an email! We’d love to be part of your celebrations
No.42 showcase:
Florist - @thedarlingbudsofwade
Photographer - @tomcawdronphotography
No.124 showcase:
Florist - @doveandmyrtle
Photographer - @andykerrphotography
Cake maker - @bunston_bakes
No.1 showcase
Florist - @bellebloomseventsflorist
Photographer - @paulhawkettphotography
No. 124 Brighton’s luxurious new Hideout Suite is here 👋🏻
Right on the seafront, guests can enter through two private entrances. You’ll sleep sweetly on our extra comfortable super-king bed and always have first pick with your very own personal pantry. There’s a separate lounge space which houses your record player, library of vinyls and books and a sofa that doubles up as an extra bed. There’s space for the little ones to play, furry friends to join along and grown-ups to put their feet up 💛
And we had to give a special mention to the exclusive Copper hot tub in the open-air courtyard. A rainforest drench shower, a gorgeous bath and a private hot tub - The Hideout Suite has it all.
Pretty suite right?! All yours and ready to be stayed in for your next seaside retreat now 🌊🐚
A guide to a GuestHouse stay - Coffee & Tea station
Let us introduce you to our doll`s houses and beach huts! Inside you`ll find your kettle, coffee and tea, ready for you to brew that morning wake-up call, mid-afternoon cosy cuppa or a pre-sleep wind-down. Are you team doll`s house or beach hut?! 💛
With us for Valentine`s or booked in for a later date? 💘
💌 There`s grand and then there`s Great Pulteney Street. And here`s where you`ll find our listed Georgian building hiding some of the dreamiest rooms you may have laid your eyes on. Step inside for dreamy sash windows, opulent chandeliers and romantic interiors. No.15 is one five star stay for sure!
🐚 For a secret city escape with spectacular sea views, No.124 is the one to fall for. Enjoy a taste of seaside nostalgia or cosy up in the comfort of your room. Come downstairs for an evening cocktail to celebrate the occasion
🫖 No.1 York is number one! Discover why we`re the best hotel in York, according to the Conde Nast Traveller Awards and also as voted by TripAdvisor, with your someone special. If you`re already booked in or want to add an extra touch to make the stay sweeter, Afternoon Tea in the Marmalade Lounge is sure to surprise and delight. Or there`s Afternoon Sea at @pearlycowyork for a savoury take on the traditional affair...
🌊 For something straight out of a movie, think romantic walks on the beach, a record player and vinyls, and a few treats from the pantry for movie time, No.42 is the perfect escape for two.
🫧 Whether you`re staying at the hotel or just looking to book in some time down in our Spas, you`re all welcome to book a treatment with us, solo or side-by-side. Swap stress and stiffness for relaxation and glow. And if you want to let them make the choice, keep the options open with our GuestHouse gift vouchers! We`re almost fully booked at all of our hotels so if you`re keen for a Valentine`s getaway, be quick to book!
Extend the sea... 🖊️🌊
Our postcards at No. 124 feature some iconic spots in Brighton captured by @jackfromafar and our postcards at No. 42 are designed by @themargateschool graduate @samcandesign
