NO. 15 BATH FAQS

Is there parking available at the hotel?

Yes, we have parking spaces located at the rear of the hotel. Parking is available at £30 per night.  Spaces are limited, so we recommend reserving a spot as soon as you have booked.  Please send us an email to reserve your spot and remember to include your date of arrival, number of nights you need and your car registration number.

If you’ve booked parking with us, please feel free to pull up outside the front of the hotel on arrival. You’re welcome to unload your luggage and visit reception, where our team will be happy to direct you to the car park.

Alternative parking options

If our on-site parking is unavailable, we recommend the following nearby car parks, all within easy walking distance of the hotel and suitable for longer stays:

• Podium Car Park - approximately an 8-minute walk from the hotel and very conveniently located in the city centre.

• Manvers Street Car Park - around a 10-minute walk, offering central, straightforward parking for overnight and multi-day stays.

• Charlotte Street Car Park - about a 14-minute walk away and well-suited for longer-duration parking.

For a stress-free option just outside the city, Bath’s Park & Ride services are also excellent:

• Lansdown Park & Ride - located to the north of the city with frequent buses into Bath city centre.

• Odd Down Park & Ride - situated to the south, offering regular services directly into the centre of Bath.

Both Park & Ride options allow you to leave your car for the duration of your stay while enjoying easy access to the city.

I want to come and stay with the whole family; do you offer spare cots or beds for children?
Yes we have bedrooms large enough to take cots and some with sofa beds. We also have a selection of interconnecting bedrooms which are perfect for families. Just let us know what you need upon booking, and we will do our best to accommodate based on availability.

How much do you charge for children to stay?
Children aged 0-3 stay for free
Children aged 4-11 are charged at £25 per night including breakfast
Children aged 12-16 are charged at £35 per night including breakfast
An extra bed for anyone over 17 is charged at £50 per night

How do I make sure I book a bedroom with a bath?
A selection of our bedrooms have baths so please make sure to request one when you make a reservation and we will do all we can to allocate you a room with a bath. All Henrietta and Pulteney rooms, and The Hideout, have a bath

What in room amenities do you have?
All of our rooms have Dyson hairdryers, Nespresso coffee machines, kettles (with tea & hot chocolate), a vinyl record player, a Roberts radio and TV with Chromecast. Irons and ironing boards are available on request.

What time is check in/check out?
Check-in is 3.00pm and Check-out is 11am (or 12pm if you're a GuestBest member)

Can you store my luggage?
We most certainly can! We can store luggage if you arrive early for your room, and we can store it if you want to go and explore the city on departure day too.

Do you allow Dogs in the hotel? And what are the rules?
We’re a dog-loving family so you are more than welcome to bring your four-legged friend along . We charge £25 per stay per dog. We allow dogs in all rooms (except our Small Guest Rooms as we just don’t have the tail-wagging space). We don’t allow dogs in the breakfast room, but you can dine in The Bar with your four-legged-friend.

How far is the walk to town?
All our hotels are situated close to the centre of town. It's just under 10-minute walk to Bath Abbey, The Roman Baths and the centre of town.

Do you have a garden/courtyard?
We have a very small courtyard garden if you’d like to grab some fresh air. We also have Henrietta Park right on our doorstep if you need a bit of greenery!

Is there parking available at the hotel?
Yes, we have a private car park at the rear of the hotel. This is charged at £25 per night and has limited space so we would recommend reserving a spot when you book. If you've booked a space in our car park, simply pull up outside the front of the hotel and come to reception, you can unload luggage and we will direct you to the car park from there.

Do you have electric charging points in the car park?
We don’t currently have any electric charging points at No.15. There are lots of parking options in the city. We would recommend the Podium or Southgate which are a short walk from the hotel.

What did the hotel used to be/history of the hotel?
No.15 has been a hotel for just over 100 years, but in a few different guises. We were originally 3 beautiful Georgian townhouses.

Can non-residents use The Bar and Spa?
Yes, we are more than just a hotel, we love to welcome our neighbours and visitors to the city. Call the team on 01225 807015 to book

How far are you from the train station?
We’re just a 15-minute walk from the station across Pulteney bridge. You can enjoy the views on your walk without a care in the world by booking our luggage pick up bike. We’ll meet you off your train, give you a map and whisk your bags back to the hotel on our trusty bike. Speak to reservations to book a luggage pickup – no15.reservations@guesthousehotels.co.uk.  Luggage pickup must be booked in advance and is not always available in bad weather.

Do you offer Babysitting
We are delighted to partner with Marvellous Babysitting to offer our guests complimentary Marvellous Membership during their stay, providing access to trusted Norland Nannies for in-room babysitting and childcare support.  How it works:

1. Download the Marvellous Babysitting app
2. Create your account, setting your address as our hotel
3. Let a member of our team know before or during your stay that you’d like to arrange a nanny
4. Your Marvellous Membership will be activated, and you can book with ease

Simply post your required date and time in the app and your request will be shared with available local Norland Nannies.
You’ll be able to view full nanny profiles, including previous reviews, and add booking notes. In-app messaging allows you to stay in touch with your nanny both before and during the booking, offering complete peace of mind.

What is there to do around the hotel?
Bath is a city filled with so many things to see and do. We have curated a list of the things we love to do here.

Do you have disabled car parking?
We have a private car park to the rear of the hotel that can be prebooked for £25 a night. We can have ramps in place for you upon arrival

Do you have accessible rooms?
Yes, we have rooms which vary in levels of accessibility. We would recommend calling reservations on 01225 807015 to discuss your requirements and we’ll do what we can to accommodate.

Do you have disabled access across the entirety of the hotel?
Yes our hotel, the Bars and Spas are all accessible by lift. There are a number of steps around the hotel and within the spa so please do give us a call to discuss your requirements.

Do you serve food in your bar?
Yes, we serve a seasonal menu of small plates, cocktails and wine, see under 'Food & Drink'.

Can I come and work from the hotel?
Yes, we have plenty of laptop friendly areas. It’s the perfect place to set up all day and enjoy a few coffees, lunch, free Wi-Fi and maybe even a cheeky drink after work.

Can I park my car in the car park whilst I visit the bar at No.15?
Parking at No.15 is available for residents only. There are lots of parking options in the nearby and we would recommend the Podium or Southgate.

I want to book a table for drinks and small plates x 8 but the booking engine won’t let me.
Please call the team on 01225 807015 and we can take a look at availability for you.

What times/days do you serve food?
The bar is open all day until 11pm, with our small plates and snacks menu available between the hours of 12:30-9pm.
Breakfast runs from Monday - Friday 7:30-10:30am & Saturday - Sunday 8 - 11am.

What forms of payment do you accept?
We accept VISA, Mastercard, American Express and Union Pay.

Do you need to pre-book a spa treatment?
We would always recommend pre-booking to avoid disappointment, but we sometimes have availability on the day, so please always ask.

Where is the spa? And what are the opening times?
Our Spa is located on the lower ground floor and we have a separate entrance at the rear of the hotel. Opening hours are Monday - Sunday from 9:30am until 7:30 pm

Do you do beauty treatments in the spa?
All of our treatments are mood-boosting massages and facials. We don’t offer any beauty therapies on site, but we can recommend the best salons to go to in Bath. Just ask!

If the spa has a sauna/pool/steam room etc?
We don’t have a sauna, hot tub or swimming pool on site. We do offer a copper room experience if you wanted to take some time out to relax in the water before a treatment.