We've collected questions specifically related to our property located on one of Bath's grandest streets. From accessibility to opening times, any questions you might have should all be answered here.
For anything else just contact our team using the enquiry form below, or call us on 01225 807015
Or, for any Marketing, PR or Influencer requests please contact marketing@guesthousehotels.co.uk
Is there parking available at the hotel?
Yes, we have parking spaces located at the rear of the hotel. Parking is available at £30 per night. Spaces are limited, so we recommend reserving a spot as soon as you have booked. Please send us an email to reserve your spot and remember to include your date of arrival, number of nights you need and your car registration number.
If you’ve booked parking with us, please feel free to pull up outside the front of the hotel on arrival. You’re welcome to unload your luggage and visit reception, where our team will be happy to direct you to the car park.
Alternative parking options
If our on-site parking is unavailable, we recommend the following nearby car parks, all within easy walking distance of the hotel and suitable for longer stays:
Podium Car Park - approximately an 8-minute walk from the hotel and very conveniently located in the city centre.
Manvers Street Car Park - around a 10-minute walk, offering central, straightforward parking for overnight and multi-day stays.
Charlotte Street Car Park - about a 14-minute walk away and well-suited for longer-duration parking.
For a stress-free option just outside the city, Bath’s Park & Ride services are also excellent:
Lansdown Park & Ride - located to the north of the city with frequent buses into Bath city centre.
Odd Down Park & Ride - situated to the south, offering regular services directly into the centre of Bath.
Both Park & Ride options allow you to leave your car for the duration of your stay while enjoying easy access to the city.
I want to come and stay with the whole family; do you offer spare cots or beds for children?
Yes we have bedrooms large enough to take cots and some with sofa beds. We also have a selection of interconnecting bedrooms which are perfect for families. Just let us know what you need upon booking, and we will do our best to accommodate based on availability.
How much do you charge for children to stay?
Children aged 0-3 stay for free
Children aged 4-11 are charged at £25 per night including breakfast
Children aged 12-16 are charged at £35 per night including breakfast
An extra bed for anyone over 17 is charged at £50 per night
How do I make sure I book a bedroom with a bath?
A selection of our bedrooms have baths so please make sure to request one when you make a reservation and we will do all we can to allocate you a room with a bath. All Henrietta and Pulteney rooms, and The Hideout, have a bath
What in room amenities do you have?
All of our rooms have hairdryers, Nespresso coffee machines, kettles (with tea & hot chocolate), a vinyl record player, a Roberts radio and TV with Chromecast. Irons and ironing boards are available on request.
What time is check in/check out?
Check-in is 3pm and Check-out is 11am (or 12pm if you're a GuestBest member)
Can you store my luggage?
We most certainly can! We can store luggage if you arrive early for your room, and we can store it if you want to go and explore the city on departure day too.
Do you allow Dogs in the hotel? And what are the rules?
We’re a dog-loving family so you are more than welcome to bring your four-legged friend along . We charge £25 per stay per dog. We allow dogs in all rooms (except our Small Guest Rooms as we just don’t have the tail-wagging space). We don’t allow dogs in the breakfast room, but you can dine in The Bar with your four-legged-friend.
How far is the walk to town?
All our hotels are situated close to the centre of town. It's just under 10-minute walk to Bath Abbey, The Roman Baths and the centre of town.
Do you have a garden/courtyard?
We have a very small courtyard garden if you’d like to grab some fresh air. We also have Henrietta Park right on our doorstep if you need a bit of greenery!
Is there parking available at the hotel?
Yes, we have a private car park at the rear of the hotel. This is charged at £25 per night and has limited space so we would recommend reserving a spot when you book. If you've booked a space in our car park, simply pull up outside the front of the hotel and come to reception, you can unload luggage and we will direct you to the car park from there.
Do you have electric charging points in the car park?
We don’t currently have any electric charging points at No.15. There are lots of parking options in the city. We would recommend the Podium or Southgate which are a short walk from the hotel.
What did the hotel used to be/history of the hotel?
No.15 has been a hotel for just over 100 years, but in a few different guises. We were originally 3 beautiful Georgian townhouses.
Can non-residents use The Bar and Spa?
Yes, we are more than just a hotel, we love to welcome our neighbours and visitors to the city. Call the team on 01225 807015 to book
How far are you from the train station?
We’re just a 15-minute walk from the station across Pulteney bridge. You can enjoy the views on your walk without a care in the world by booking our luggage pick up bike. We’ll meet you off your train, give you a map and whisk your bags back to the hotel on our trusty bike. Speak to reservations to book a luggage pickup – no15.reception@guesthousehotels.co.uk
Luggage pickup must be booked in advance and is not always available in bad weather.
Do you offer Babysitting
We are delighted to partner with Marvellous Babysitting to offer our guests complimentary Marvellous Membership during their stay, providing access to trusted Norland Nannies for in-room babysitting and childcare support. How it works:
1. Download the Marvellous Babysitting app
2. Create your account, setting your address as our hotel
3. Let a member of our team know before or during your stay that you’d like to arrange a nanny
4. Your Marvellous Membership will be activated, and you can book with ease
Simply post your required date and time in the app and your request will be shared with available local Norland Nannies.
You’ll be able to view full nanny profiles, including previous reviews, and add booking notes. In-app messaging allows you to stay in touch with your nanny both before and during the booking, offering complete peace of mind.
What is there to do around the hotel?
Bath is a city filled with so many things to see and do. We have curated a list of the things we love to do here.
What is your accessible room like?
One of our Guest Rooms (Room 26) has been modified for disabled guests. It is on the ground floor of the hotel and has one king size bed.
The bathroom has a shower, sink and toilet set up as a wet room
Door widths for bedroom and bathroom - 76 cm main door and bathroom is 70 cm.
The bed height is 66 cm
This room does not have air on at the moment.
Do you have disabled car parking?
We have a private car park to the rear of the hotel that can be prebooked for £30 a night. We can have ramps in place for you upon arrival
Do you have accessible rooms?
Yes, we have rooms which vary in levels of accessibility. We would recommend calling reservations on 01225 807015 to discuss your requirements and we’ll do what we can to accommodate.
Do you have disabled access across the entirety of the hotel?
Yes our hotel, the Bars and Spas are all accessible by lift. There are a number of steps around the hotel and within the spa so please do give us a call to discuss your requirements.
Do you serve food in your bar?
Yes, we serve a seasonal menu of small plates, cocktails and wine, see under 'Food & Drink'.
Can I come and work from the hotel?
Yes, we have plenty of laptop friendly areas. It’s the perfect place to set up all day and enjoy a few coffees, lunch, free Wi-Fi and maybe even a cheeky drink after work.
Can I park my car in the car park whilst I visit the bar at No.15?
Parking at No.15 is available for residents only. There are lots of parking options in the nearby and we would recommend the Podium or Southgate.
I want to book a table for drinks and small plates x 8 but the booking engine won’t let me.
Please call the team on 01225 807015 and we can take a look at availability for you.
What times/days do you serve food?
The bar is open all day until 11pm, with our small plates and snacks menu available between the hours of 12:30-9pm.
Breakfast runs from Monday - Friday 7:30-10:30am & Saturday - Sunday 8 - 11am.
What forms of payment do you accept?
We accept VISA, Mastercard, American Express and Union Pay.
Do you need to pre-book a spa treatment?
We would always recommend pre-booking to avoid disappointment, but we sometimes have availability on the day, so please always ask.
Where is the spa? And what are the opening times?
Our Spa is located on the lower ground floor and we have a separate entrance at the rear of the hotel. Opening hours are Monday - Sunday from 9:30am until 7:30 pm
Do you do beauty treatments in the spa?
All of our treatments are mood-boosting massages and facials. We don’t offer any beauty therapies on site, but we can recommend the best salons to go to in Bath. Just ask!
If the spa has a sauna/pool/steam room etc?
We don’t have a sauna, hot tub or swimming pool on site. We do offer a copper room experience if you wanted to take some time out to relax in the water before a treatment.
Your own secret door into the main hotel, a separate lounge, private pantry and a copper hot tub
This is a stay in The Hideout Suite at No. 124 Brighton. Yours for the long weekend if you’re looking for a little luxury
Aperitivo launches tomorrow at @thebar_at_no15bath
You choose your cocktails and the kitchen will send out generous plates from the bar menu - nothing fixed, nothing fussy, just whatever`s looking its best that day. The more cocktails you order, the more plates you get, complimentary
6-9pm every Friday
Autumn: Two offers to make it yours 🍂
A weekend away that feels less like an overnight stop and more like a proper exhale 🧳
Scroll for details on The Autumn Treat and The `ber Month Break offers
Whether you`re the kind of person who books on a whim or plans ahead, autumn`s better at ours
Late Summer in Bath...
Summer Lates at @theromanbaths - until 31st Aug
- And on Fridays and Saturdays there`ll be vinyl DJs and on Sunday, live acoustic sessions showcasing a mix of established artists and emerging talent
@theatreroyalbath1805 - The Spy who came in from the Cold - until 22nd Aug
- The novel by John le Carré - the undisputed master of the modern spy genre - is brought to life in a thrilling stage adaptation
Beyond Impressionism: Printmaking from Manet to Picasso - until 13th Sep
- An exhibition celebrating the resurgence of printmaking from the mid-19th century onward, bringing together prints by key artists of the movement including Édouard Manet, Pierre Bonnard, Henri de Toulouse-Lautrec, and Pablo Picasso
@Bathrugby Season Launch - 31st Aug
- They`re kicking off the new season on the Rec (right opposite No. 15) with a free-to-attend Fan Village celebration. Open to everyone!
An Audience with Lucy Worsley at The Forum - 1st September
- Beloved historian and bestselling author, who spent 20 years working as Chief Curator in some of Britain`s most marvellous palaces, Lucy will take you behind the scenes and into the history of the royal residences she came to know so well
Bath Foodies Festival - 4th - 6th September
- Royal Victoria Park will host a celebratory finale to Summer with chef demonstrations, street food, drinks and live music
The American Museum - all Summer
- Home to American stories, decorative arts, folk art and textiles, special exhibitions and acres of wildlife-friendly beautiful gardens. The museum is marking 250 years since the signing of the Declaration of Independence
Enjoy afternoon tea in @thepumproomrestaurant - daily
- Take a seat under the chandelier and savour a delicious afternoon tea to the sounds of the Pump Room Trio and the resident pianist
What were once the library and the drawing room when these townhouse buildings were aristocratic homes, are now our Bootham Suites at No. 1 York
Scroll to enter the room
Ruby and Chris brought their cool to No. 124 Brighton 💍
📸: @meghanhopephotog
Check-in series #11
No. 124 Brighton - Large Guest Room with Sea View and Lookout Suite
On the first floor you’ll find two Lookout Suites with floor-to-ceiling French windows, leading onto balconies and stretching out to sea. If you want to enjoy panoramic views but from the comfort of your bed, there’s our other very lovely sea view room category. Both have bespoke super-king beds so you can drift off to the sound of the waves in the comfiest of settings 🌊
There`s a lot happening at Margate, take your pick 🌊
🏆 Fancy a game of @spikeball on the beach? You`ll find a set in each Lookout Suite and we`ve got some in reception you`re welcome to borrow. May the best team win
🍨Insider scoop. There`s a 12 scoop ice cream flight by @morellisgelato at @pearlycowmargate. Now that`s summer by the sea
🍔 For team savoury, you`ll want to put Burger Night in your diary. £15 burger and fries every Wednesday. Or £20 for steak and fries every Thursday
🍽️ And it wouldn`t be summer without a barbecue! No need to book. @pearlycowmargate will be grilling all sorts of delicious eats on our @biggreenegg on Mondays and Tuesdays
Summer in the city of York is to see York at its most vibrant, historic and wonder-filled! Whilst you’re here, we`ve picked some things for you to get up 📝
Perfect for: History lovers
Until 10th August - York Georgian Festival brings 18th-century York to life with citywide talks, tours, performances and hands-on workshops.
Perfect for: Music lovers
13th and 20th August - York Minster Organ Recitals returns with six acclaimed musicians performing spectacular music beneath the cathedral’s soaring vaults
15th August - Candlelight: Vivaldi`s Four Seasons. An enchanting and essential experience for any fan of classical music, be it your first time or your fiftieth
Perfect for: Couples and groups
19th - 22nd August - Ebor festival - This four-day festival at York Race Course stages three Group 1 races as well as the prestigious Ebor Handicap on Saturday, 22nd August that lends its name to the meeting - sporting excellence, fashion, and York’s most famous races
Perfect for: Kenny Thomas fans
28th August - See Kenny Thomas at The Grand Opera House, one of the UK’s most successful singers of his generation, having had two Top 10 albums and eight Top 40 hit singles over his thirty-year-plus career
Perfect for: Families
The Watchers of York: Sculpture Trail
Full of character, humour, and mystery, discover 12 hand painted sculptures dotted across the city.
Perfect for: Seekers of grandeur
Visit Castle Howard
A 35 minute drive from No. 1, Castle Howard is a magnificent 18th-century stately home set within 1,000 acres of breathtaking parkland, lakes, and ornamental gardens
Perfect for: Active visitors
Walk the City Walls | daily from 8am
At 3.4 km long, the beautifully preserved walls are the longest medieval town walls in England
Perfect for: Thrill Seekers
Ghost Walk around York
Join an atmospheric evening of history, mystery and haunted corners, led by storytellers who bring York’s most chilling tales to life
About Saturday... Brighton Pride 🌈
A sold-out day of sun, sparkles, singing and sea views. @MichaelMarouli brought the house down and DJ @coops.png kept the vibes up, all with the parade passing right in front of us
Thank you to everyone who joined us and made it so unforgettable 💛
Details in Brighton...
Life buoys, postcards from the past and an old fairground sign along the bedroom corridors
Disco ball and giant fan at reception
Spinning Helter Skelter and a boat in The Bar
Art, everywhere
What`s on in Margate
🌈 Margate Pride (Aug 8): A vibrant LGBTQ+ celebration with a parade, performances, art, and parties across town. Celebrate with a drink up on The Rooftop Bar and food at @pearlycowmargate
🎤 Wicked: For Good ‘Sing-a-long’: An outdoor movie experience at Margate’s Oval Bandstand & Lawns with popcorn and a communal atmosphere
🎨TEARS Final Show: @Tracey_Emin_Artist_Residency culminates at @TKEstudios, showcasing diverse contemporary works from the current cohort of resident artists
🎶 Live Music at @Dreamlandmargate: Catch Nile Rodgers & Chic (Aug 21) and Bastille (Aug 22)
🖼️ See what`s on at @Turnercontemporary
🛍️ Plenty of great independent shops to browse and bring something home
🌊 Enjoy the warmth of the golden sand and a refreshing dip in the waters
Standout serve of the season at No. 15 Bath
The Biscotti Espresso Martini - Rich, velvety and made for slow sipping
An indulgent take on the classic, blending vodka, Kahlúa, amaretto and fresh espresso with notes of Biscoff, caramel and warming nutmeg. To finish, we top it with our homemade No. 15 biscotti
And Sunday-Thursday, between 8-9pm, it`s our House Hour which means all cocktails for £8
Reflexology, a gentle, holistic therapy that works on the principle that specific points on your feet, hands, and ears correspond to different organs and systems within the body.
We apply mindful pressure to these reflex points to soothe a busy mind, improve circulation, release the physical tension and bring you back into a state of equilibrium
Choose between 60 minutes or 90 minutes
GUESTS WHO...
sip cocktails on The Terrace and up on The Rooftop
celebrate very special occasions
find beauty in window views
try something or somewhere new
Which guest are you?
Brighton is made for spontaneous summer getaways! If you`re visiting the city, here`s what`s happening...
20th-26th July
🏖️ On The Beach: Seafront concert series featuring Big Beach Boutique 7 and world-class live music
27th July - 2nd August
🌈 Pride (Aug 1–2): This year`s headliners are Raye and Diana Ross. Head to The Terrace Bar for our Pride Party
24th-31st August
🛵 Brighton Mod Weekender: Sharp suits, music, and a classic scooter run celebrating 21 years
🎵 Day Fever, Brighton (Aug 30): Iconic 20th-century hits, from Madonna to Prince
And...
🎭 Live music and comedy nights throughout summer at iconic venues such as Komedia
🏊 Dive in for a swim at the beach
🎡 Enjoy the nostalgia of fairground rides at Brighton Palace Pier
📚 Wander The Lanes and North Laine for antique jewellery, vintage, records, art, books and independent cafés
🧺 Visit Royal Pavilion - Regency glamour meets dramatic Indo-Saracenic architecture meets Chinoiserie interiors. Pair it with a picnic in the Pavilion Gardens
- If there`s time for more, take a day trip to Seven Sisters or Devil’s Dyke
📸 Bedroom view at No. 124 @benjiryder
BRIGHTON`S BIGGEST PARTY DESERVES THE BEST TABLE 🌈✨🪩
Think ice cold cocktails, champagne, tacos, oysters and front-row views of the parade. @coops.png will kick off the party at 10am followed by a live performance by @michaelmarouli. Expect powerhouse vocals, quick wit and plenty of sparkle!
Just 11 tickets left - click the link in our bio to reserve yours.
An unforgettable day and evening with Freya and Dave 💍
Our first wedding ceremony at No. 42 Margate!
📸 @jacksonandco
Your guide to what`s on and what to see in York this summer by local @bykatieelena
💛 @Yorkminsterofficial - the magnificent architecture is particularly striking during golden hour
🚶♀️Walk the city walls - particularly beautiful between Bootham Bar and Monk Bar and then between Micklegate Bar and the river
⚓️ River cruises - very fun when it`s nice weather and they allow dogs too
🖼️ Clifford`s Tower - recommended for views of the city. Whilst you`re here, visit the Art Gallery too
👻 Ghost Bus Tour - York`s spooky history is rather well known - get to know it
🌳 Museum Gardens, Deans Park & Rowntree Park - the parks are great for everyone but particularly the little ones
☕️ Bishopthorpe Road - stop by the coffee shops, delis and independent shops
🪄 @TheShamblesYork & Shambles Market - step foot on the famous medieval street believed to have inspired Harry Potter`s Diagon Alley
Some of my favourites...
🚆 Day trips - Whitby, Knaresborough, Castle Howard
📚 Shops - Upside Down (Bootham), The Imaginarium (Blake St), Criminally Good Books (Colliergate)
🥐 Coffee shops & bakeries - @Flori.bakery, @stanandromana, @kiosk_cafe
Events and happenings to keep an eye out for
🎶 @YorkCastleMuseum - A Victorian Summer Spectacle involving gala-inspired décor, crafts, and immersive live music
🎤 York Georgian Festival: A citywide celebration of York’s Georgian era, featuring heritage events, talks, tours, and performances
🎼 York Minster Organ Recitals: Six musicians performing in this magnificent cathedral
🐎 Racing in York (Aug 19–22): The Ebor Festival returns with sporting excellence, fashion, and York’s most famous races
Check-in series #10
No. 1 York - Large Guest Room
Spread across the ground, first and second floors, there rooms are ideal for a longer stay, or if you just enjoy the comfort of more space. You can choose a super-king-size bed or two decent-sized single beds and definitely dog-friendly and children-friendly too. Most rooms can fit an extra cot or bed! All have seating areas to relax too. As always, you’ll find all the usual GuestHouse goodies too
