Use the form below to contact us for just about anything - including reservation queries. If you aren't enquiring for a booking, you can skip to the end to jot your enquiry in there.
Skip on further still and you'll find our FAQs, which may well answer any question you might have...
Yep! There are always a few things we get asked here at No.1, and to make your life a little easier, we've popped them into an FAQ. Hit the button to - hopefully - answer your question. For anything else, drop us a line or enquiry below.
ARRIVING BY TRAIN
With a regular service running between London and Edinburgh, taking a train ride is an easy and magical way to get here. We’re just a scenic 10-minute, River-Ouse-crossing jaunt from York train station.
STATION PICK UP
To enjoy the views on your walk without a care in the world, book a station pick up. We’ll meet you off your train, give you a map (and a brolly if it’s raining) and whisk your bags back to the hotel on our trusty bike.
ARRIVING BY CAR
We are found where Clifton and Bootham meet on the A19 – the main road into York from the north. It’s a beauty of a street lined with trees, gorgeous terraced townhouses and cobbled margins where the animals would have grazed on grass verges back in the day.
PARKING
We have 18 private parking spaces at the back of the hotel, priced at £25 per car, per night which must be booked prior to arrival. Please use the postcode Y030 7AA on a SatNav to be directed straight to our car park. There’s also a public car park just a 5 minutes’ walk away called Marygate Car Park.
Embrace autumn with a little extra time away 🍂🍁
Enjoy up to 25% off autumn stays, one of our signature serve cocktails on arrival and breakfast the morning after
The perfect excuse for lingering a little longer 🕯️🫧
From out-of-office gatherings to end‑of‑year meetings, our hotel spaces can set the scene for those festive moments ✨
For that just-what-I-needed feeling
📍The Spa at No. 42 Margate
The most magical time of the year in the towns and cities we call home ✨
Swipe to find out more about our 2-night and 3-night festive stays. Head to our website for more details or to book
Win a charming city escape to No. 1 York and £350 to spend on your autumn wardrobe! 🍂🧣
To celebrate the opening of @wyselondon in York, @guesthousehotels and @wyselondon are giving away the chance to hunker down and bundle up this autumn. Escape for a staycation that makes the most of crisp mornings and fire-lit evenings and pick up some new pieces to keep you stylishly warm 🕯️
For the chance to win a stay for two, with breakfast included and a cocktail on arrival, plus £350 to spend at WYSE, all you have to do is…
- Follow @guesthousehotels and @wyselondon
- Like this post
- Tag someone you’d bring (Each tag counts as a new entry, so keep tagging for a higher chance of winning)
– Save this post
Competition closes 11:59pm on Friday, 17th October and the winner will be DMed – good luck 🤞
T&Cs: You need to be following both GuestHouse Hotels and WYSE London, liked the post, saved the post and tagged a friend to enter. The prize is for two people sharing a guest room, valid Sunday – Friday and excludes 23rd -31st December and 13th & 14th February. Prize to be taken by 1st April 2026 and is non-transferable and no cash alternative is available.
Autumn in Bath: golden leaves, crisp air and amber evenings 🍂
@iampoppythesausage`s staycation through the lens of @urfavasian__
A stay in our Hideout Suite and Large Guest Room with Sea View at No. 124 Brighton
Curated pause. Bespoke treatments. Essential reset
All welcome at @fieldtripspa, not just for hotel guests. Find out more about our treatments and rituals (with 25% off) on our website...
Autumn - a season of golden light, warm moments and soulful escapes
Bootham Suite at No. 1, York
Charlotte and Llew - a modern romance against the timeless charm of Bath 🕊️
Captured beautifully by @hannahmaymiles
Introducing our new GuestBest Tiers...
Now, the more you stay, the more perks you can enjoy at no extra cost
We`re all about rewarding loyalty, always. Sign up for free to become a GuestBest Member now
Sunsets from The Terrace by @pearlycowmargate and from your room 🌅
📸 1 : @rebecca.munroe
We welcomed the solo travellers, the anniversary getaway-ers, the family escapers...
We hosted weddings and parties and launched new collaborations...
Swipe for some summer highlights from us in Bath, York, Margate and Brighton ☀️🌊
Unlock access to 120 exclusive festival cocktails across 10 days with your ticket to @brightoncocktailfestival.
We’re one of 40 bars in Brighton and Hove taking part in the city-wide celebration of mixology from 19th September. Get a ticket for £20 and enjoy sips for £6 (£4 for non-alcoholic)
Creations crafted exclusively for the festival:
Raichi Saku - Japanese gin, citric-adjusted clarified lychee, dry vermouth, jasmine
Boozy Cow - Sussex Wagyu beef fat washed bourbon, homemade amaro, triple sec
Berry Brew (non-alc) - Everleaf Mountain, rhubarb iced tea, raspberry mint
See you at No. 124 🍹
🌿 Escape. Recharge. Renew. 🌿
The Copper Room at No. 15 Bath
An intimate and tranquil ritual for two that begins with a soak in our opulent Copper Bath.
Then head back through the arch to continue your treatment side-by-side
Discover your sanctuary. And for an extra peace of mind, book a treatment Monday-Thursday, 11am-3pm for an indulgent 25% off*
*Book online - 25OFFTREATMENTS
Reasons to become a GuestBest member...
- Up to 10% off our best available rate
- 20% off Spa treatments during your stay
- Noon-check out, so hit that snooze alarm
Book direct for the best benefits. And sign up to be the first to hear about exciting benefits where the more you stay, the more you can enjoy 💛
Our 2025 Summer on The Rooftop at Margate 🌊
Rooftop season will come to a close this weekend…
Help-yourself-pantry unlocked with a GuestHouse stay 🗝️
