We've collected questions specifically related to our property located on one of Bath's grandest streets. From accessibility to opening times, any questions you might have should all be answered here.
For anything else just contact our team using the enquiry form below, or call us on 01225 807015
Or, for any Marketing, PR or Influencer requests please contact marketing@guesthousehotels.co.uk
Is there parking available at the hotel?
Yes, we have parking spaces located at the rear of the hotel. Parking is available at £28 per night Sunday-Thursday and £35 on a Friday & Saturday. Spaces are limited, so we recommend reserving a spot as soon as you have booked. Please send us an email to reserve your spot and remember to include your date of arrival, number of nights you need and your car registration number.
If you’ve booked parking with us, please feel free to pull up outside the front of the hotel on arrival. You’re welcome to unload your luggage and visit reception, where our team will be happy to direct you to the car park.
Alternative parking options
If our on-site parking is unavailable, we recommend the following nearby car parks, all within easy walking distance of the hotel and suitable for longer stays:
Podium Car Park - approximately an 8-minute walk from the hotel and very conveniently located in the city centre.
Manvers Street Car Park - around a 10-minute walk, offering central, straightforward parking for overnight and multi-day stays.
Charlotte Street Car Park - about a 14-minute walk away and well-suited for longer-duration parking.
For a stress-free option just outside the city, Bath’s Park & Ride services are also excellent:
Lansdown Park & Ride - located to the north of the city with frequent buses into Bath city centre.
Odd Down Park & Ride - situated to the south, offering regular services directly into the centre of Bath.
Both Park & Ride options allow you to leave your car for the duration of your stay while enjoying easy access to the city.
I want to come and stay with the whole family; do you offer spare cots or beds for children?
Yes we have bedrooms large enough to take cots and some with sofa beds. We also have a selection of interconnecting bedrooms which are perfect for families. Just let us know what you need upon booking, and we will do our best to accommodate based on availability.
How do I make sure I book a bedroom with a bath?
A selection of our bedrooms have baths so please make sure to request one when you make a reservation and we will do all we can to allocate you a room with a bath. All Henrietta and Pulteney rooms, and The Hideout, have a bath
What in room amenities do you have?
All of our rooms have Dyson hairdryers, Nespresso coffee machines, kettles (with tea & hot chocolate), a vinyl record player, a Roberts radio and TV with Chromecast. Irons and ironing boards are available on request.
What time is check in/check out?
Check-in is 3.00pm and Check-out is 11am (or 12pm if you're a GuestBest member)
Can you store my luggage?
We most certainly can! We can store luggage if you arrive early for your room, and we can store it if you want to go and explore the city on departure day too.
Do you allow Dogs in the hotel? And what are the rules?
We’re a dog-loving family so you are more than welcome to bring your four-legged friend along . We charge £25 for 1 night stay per dog. We allow dogs in all rooms (except our Small Guest Rooms as we just don’t have the tail-wagging space). We don’t allow dogs in the breakfast room, but you can dine in The Bar with your four-legged-friend.
How far is the walk to town?
All our hotels are situated close to the centre of town. It's just under 10-minute walk to Bath Abbey, The Roman Baths and the centre of town.
Do you have a garden/courtyard?
We have a very small courtyard garden if you’d like to grab some fresh air. We also have Henrietta Park right on our doorstep if you need a bit of greenery!
Is there parking available at the hotel?
Yes, we have a private car park at the rear of the hotel. This is charged at £25 per night and has limited space so we would recommend reserving a spot when you book. If you've booked a space in our car park, simply pull up outside the front of the hotel and come to reception, you can unload luggage and we will direct you to the car park from there.
Do you have electric charging points in the car park?
We don’t currently have any electric charging points at No.15. There are lots of parking options in the city. We would recommend the Podium or Southgate which are a short walk from the hotel.
What did the hotel used to be/history of the hotel?
No.15 has been a hotel for just over 100 years, but in a few different guises. We were originally 3 beautiful Georgian townhouses.
Can non-residents use The Bar and Spa?
Yes, we are more than just a hotel, we love to welcome our neighbours and visitors to the city. Call the team on 01225 807015 to book
How far are you from the train station?
We’re just a 15-minute walk from the station across Pulteney bridge. You can enjoy the views on your walk without a care in the world by booking our luggage pick up bike. We’ll meet you off your train, give you a map and whisk your bags back to the hotel on our trusty bike. Speak to reservations to book a luggage pickup – no15.reservations@guesthousehotels.co.uk. Luggage pickup must be booked in advance and is not always available in bad weather.
What is there to do around the hotel?
Bath is a city filled with so many things to see and do. We have curated a list of the things we love to do here.
Do you have disabled car parking?
We have a private car park to the rear of the hotel that can be prebooked for £25 a night. We can have ramps in place for you upon arrival
Do you have accessible rooms?
Yes, we have rooms which vary in levels of accessibility. We would recommend calling reservations on 01225 807015 to discuss your requirements and we’ll do what we can to accommodate.
Do you have disabled access across the entirety of the hotel?
Yes our hotel, the Bars and Spas are all accessible by lift. There are a number of steps around the hotel and within the spa so please do give us a call to discuss your requirements.
Do you serve food in your bar?
Yes, we serve a seasonal menu of small plates, large plates, cocktails and wine, see under 'Food & Drink'.
Can I come and work from the hotel?
Yes, we have plenty of laptop friendly areas. It’s the perfect place to set up all day and enjoy a few coffees, lunch, free Wi-Fi and maybe even a cheeky drink after work.
Can I park my car in the car park whilst I visit the bar at No.15?
Parking at No.15 is available for residents only. There are lots of parking options in the nearby and we would recommend the Podium or Southgate.
I want to book a table for drinks and small plates x 8 but the booking engine won’t let me.
Please call the team on 01225 807015 and we can take a look at availability for you.
What times/days do you serve food?
The bar is open all day until 11pm, with our small plates and snacks menu available between the hours of 12:30-9pm.
Breakfast runs from Monday - Friday 07:30-10:30 & Saturday - Sunday 08:00-11:00.
What forms of payment do you accept?
We accept VISA, Mastercard, American Express and Union Pay.
Do you need to pre-book a spa treatment?
We would always recommend pre-booking to avoid disappointment, but we sometimes have availability on the day, so please always ask.
Where is the spa? And what are the opening times?
Our Spa is located on the lower ground floor and we have a separate entrance at the rear of the hotel. Opening hours are Monday - Sunday from 9:30am until 7:30 pm
Do you do beauty treatments in the spa?
All of our treatments are mood-boosting massages and facials. We don’t offer any beauty therapies on site, but we can recommend the best salons to go to in Bath. Just ask!
If the spa has a sauna/pool/steam room etc?
We don’t have a sauna, hot tub or swimming pool on site. We do offer a copper room experience if you wanted to take some time out to relax in the water before a treatment.
GUESTS WHO...
shoot on film
catch the sunsets
come with all the family
celebrate special occasions
Which guest are you?
Last chance to book our Winter Breaks offer with up to 35% off your stay. Book by 28th February for stays until 26th March
Check-in series #2
No. 1 York - A Bigger Guest Room
Spread across all floors, these rooms have a comfy king-size bed (some have the option to twin) and enough room for your dog or a cot. Plus all the usual GuestHouse goodies of course
The next chapter for Madi and Jack 💍🍾
A wonderful celebration captured by @elizabethrubyphotography at No. 124 Brighton
Eagerly waiting for the release of @bridgertonnetflix Season 4 Part 2? In the meantime, here’s where Bridgerton fans should visit in Bath if you want to see where some of the scenes were filmed! 🎥
📍 No.1 Royal Crescent – The Featheringtons’ London house and Royal Crescent itself is used for many scene-setting shots
📍 Abbey Green and Abbey Deli - The square was used as the scene for shopping trips and strolls and Abbey Deli is Modiste Dress Shop in the series where the girls would get their frocks for the balls. The shopfront and interiors are both featured!
📍 Trim Street - Gunter’s Tea Shop and its beautiful curved windows are the meeting place for some of Simon and Daphne’s exchanges
📍 Beauford Square - The backdrop to conversations (Penelope and Eloise’ discussion on pregnancy), horse rides and carriage journeys, including a post-wedding ride
📍The Holburne Museum - The exterior of Lady Danbury’s townhouse
📍Assembly Rooms - Lady Danbury’s Ball
📍Bath Street - The backdrop to a number of scenes including one of Simon arriving into the town on horseback
📍Guildhall - Rambury Hall
📍Prior Park and Palladian Bridge - Promenades
@visitbathuk @visitwestuk
Don’t let the rain stop you. Have that coffee and head out and about. We’ve got umbrellas to keep you dry ☂
📍 York
Take up to 35% off with...
🚆 A visit to Bath, York, Margate or Brighton
🧇 Breakfast in bed, a Spa retreat or an evening of cocktails in The Bar
🧳 The little ones, your partner or your own solo escape
Winter offer extended for a little longer
1 night 20% off, 2 night 25% off, 3 nights 35% off.
Book via our bio before Feb 28th and stay before March 31st
The Valentine`s Edit ✍️ 💌
Say it with Sea or City views
Say it with Spa
Say it with Steak or Seafood
There are printed vouchers to slip into a Valentine`s Card available or an e-voucher sent straight to the inbox for a surprise
Half-term adventures in Bath
Swap screens for strolls, get hands-on and capture it all with a Polaroid
Bring the kids and Bath will bring the fun
🔖 Some ideas of what to do...
@theromanbaths - meet costumed characters and follow the Friendly Faces family trail
@theeggtheatrebath - children`s shows and productions running throughout the week including "We`re Going On A Bear Hunt"
@victoriaartgallerybath - Craft workshops, dressing‑up, and creative family sessions
@no1royalcrescent - Make your own kaleidoscope
@herschelmuseum - Make a spinning moon model
@theforumbath - Disney in concert: The Sound of Magic
For more of what`s on head to @visitbathuk For more on staying with the little ones, head to our website.
Check-in series #1
No. 42 Margate - A Lookout Suite
From browser history to booking confirmed
Scroll for a 24 hour escape to No. 42, Margate in one of our Lookout Suites 🌊🐚
Hello February. Our Copper Cove treatment for two at @fieldtripspa just got a little lovelier...
Two people, a soak, back, neck and shoulder massage, a eucalyptus-infused foot massage or a deeply relaxing bespoke facial and a dreamy scalp massage. This shared ritual is designed for those who wish to experience Spa time together
£206.50 instead of £295 on selected dates Monday-Friday, throughout February
Spotted Bath in @Netflixuk`s adaptation of Agatha Christie`s Seven Dials? 🕵️♀️🔎
In summer of 2024, some iconic areas in Bath were given a new look as part of the filming for the series. Here are some of the featured film locations and a little of what was happening on Great Pulteney Street, just outside of No. 15 Bath!
Abbey Green - Transformed into the series` Market Basing market square
North Parade - A scene featuring Bundle and Superintendent Battle (played by Martin Freeman) was set here
Great Pulteney Street - The grand street was dressed as 1920s London, and used in the London car chase scene
A little further away
- Gloucestershire`s Westonbirt House - Became Wyvern Abbey, Mr. Lomax’s estate
- Bristol`s Queen Square - Used for London exteriors
Moments reserved for you, and a day to remember
Scroll for some wedding and reception inspiration from some brides and grooms at No. 124 Brighton and No. 42 Margate. If you`d like to see it for yourself, we`re hosting a wedding showcase this weekend at both hotels. Whatever stage you might be at, No. 124 or No. 42 might be able to bring that little magic for your very special day
Walk-in or book an appointment, 12-4pm
Photographers:
1-2 - @lucydracottphoto for Amie and Jon
3 - @hexa.photo for Katie and James
4 - @devlinphotos for Rachael and Rob
5- @charlotterebeccaphoto for Dan and Pam
6 - @tomcawdronphotography for Allie and Chewie
7 - @mearakallista and @zac.gates_) for Ede and Tanz
8-9 @joannabongardphoto for Naomi and Sammy, David and Pedro
[Competition now closed]
🎉 THE ULTIMATE SLEEPOVER 🎉
Win a cosy staycation at @guesthousehotels and reset your bedroom with @wearetbco! We’ve come together to uplift January spirits so you can look forward to getting away, or shopping some stylish new pieces for you and your home 🏨🧣🛋️
WIN:
£250 voucher to spend at TBCo
A one-night stay for two, including breakfast the next morning, and a cocktail each
HOW TO ENTER:
1️⃣ Follow @guesthousehotels @wearetbco
2️⃣ Like this post
3️⃣ Tag a friend in the comments (each tag in a new comment counts as a new entry, more tags the higher the chance of winning!)
4️⃣ Save this post
5️⃣ Reshare this post
Competition ends 2nd February, 11:59pm. Good luck 🍀✨
T&Cs: UK entries only. GuestHouse Hotels stay: for two people sharing a guest room, valid Sunday–Friday. Excludes 13th - 14th Feb and 3rd - 6th April. Must be taken by 30th April 2026. TBCo voucher must be redeemed/claimed within 12 months of winning. Prizes are non-transferable and cannot be exchanged for money or alternative items.
For every kind of love - self, friends, partners or whoever comes to mind 💌
🌙 Late nights and lie-ins
🫧 Copper Cove treatment for two* at @fieldtripspa
♟️ Games night
🍴 Dinner at @pearlycowbrighton, @pearlycowyork and @pearlycowmargate
🍷 A nightcap
*£206.50 Monday-Friday in February, usually £295
Where will this half-term take you?
From exploring the Railway Museum to York’s Chocolate history, there’s plenty in York to entertain young visitors. Mini historians will be busy at the @JorvikViking Centre and @YorkCastleMuseum and there’s fun for the whole family with @wizardwalkofyork tours, particularly for Harry Potter fans! 🪄
And when all that running around has caught up with the little ones, return to ours for a quiet night in. Parents, we’ll have @yotoplay players on hand for bedtime story duty 😉
Lean a little extra into self-care to keep the blues at bay
Transform that "blue" feeling into a serene, spa-inspired state of mind
Practise mindfulness
Take a walk
Connect with loved ones
Find small joys
And for those in Bath, we have two exclusive offers if you`re looking for a moment of stillness or to glow through winter
25% off a weekday treatment - 11am - 2.45pm, Tuesday - Thursday. Add 25OFFTREATMENTS when booking online. Available until February 28th
£120 (usually £!55) 90 minute bespoke facial with added Dermalux LED light therapy, known for boosting collagen production, reducing inflammation and re-energising tired skin - Sunday and Monday during January and February
Update your itinerary of things to see and do in York in the next couple of weeks. And if you`re looking for a laugh, or to learn, there are tickets for all sorts of shows too! Bookmark for if you`re coming to stay with us
We understand when no or low is more than just a month 🍹
Here`s just some of the sips you can find around our hotels and a few recipes too to recreate at home
A morning, an afternoon and a night to remember 💍🍾
Emily and Hayden’s special day captured spectacularly by @rachaelfriendphotography
